Renewing Your Membership

When to renew your membership

Membership renewals for 2012 are due from 1st November each year.
On or around the 1st November each year you will receive an email containing the link you need to access your own renewal details. Follow the steps in the link above in order to renew your membership.
The latest you can renew your membership is 31st January for that membership year. After that time you may find that you incurr an additional fee.

How to Renew your membership

If you need to renew your membership you should have received an email containing a unique link. However, if you haven't received an email you can retreive your unique link by clicking here and entering the email address that is registered for your London Dynamo membership. If you no longer have access to that email please contact the club secretary who will help you. membership@londondynamo.co.uk

Renewal Link contained within renewal email. Simply click on the link (or copy and paste it into your internet browser) in the email that you have received and you'll be transferred to your unique membership renewal form.

Confirm/update your details and add any missing information. Most of your details will already be filled in for you but you'll need to check the information is correct and maybe add an item or two. You will be prompted if you miss any information.

Read and agree to the London Dynamo code of conduct. Once you've read through the terms you can click on the button at the button of the page to confirm and you'll be transferred straight through to the WorldPay payment system to complete your renewal.

Pay by credit/debit card using the WorldPay secure environment. Just the same as any on-line store. You don't need an account with WorldPay, just follow the easy steps and you'll be done in no time!

Payment successful. Confirmation screen. You will see an on-screen confirmation page confirming the status of your transaction. Please print this for your reference.

WorldPay credit/debit receipt received. You will receive an email from WorldPay confirming your payment. Keep this for your records.

Welcome email from London Dynamo received. You will receive an official welcome and confirmation of your membership. Please read this email carefully as it contains important information. If you do not receive this email please check your junk/spam mail folder.

Frequently Asked Questions

What if I lose my email containing my link/did not receive an email containing a link?
Not to worry. You can either email me requesting a new link or you can simply go to: http://www.londondynamo.co.uk/membership/update/ and enter the emails address that you used when you joined London Dynamo and a new email containing the link will be sent to you. If your email has changed you will need to contact me. This highlights the importance of keeping your contact details up to date if they should change at any point during the year. In fact, this is a condition of membership.

I don't seem to receive any emails from membership@londondynamo.co.uk
This could be that your email client or firewall is preventing emails from this address from being received. Please check in your junk or spam folders and whitelist the address membership@londondynamo.co.uk . Emails can also sometimes be delayed so be patient. If you still don't receive emails it may be that you're using the incorrect email addess. See the point above.

Are credit card transactions safe?
All credit card transactions are dealt with by the WorldPay secure environment. No credit card details are captured and stored on London Dynamo servers. For WorldPay security information please visit here...

Can I pay by cash/cheque?
I would really prefer you to use your credit/debit card for renewing your membership. It makes my life a lot easier! If you must pay by cash or cheque, you'll need to contact me to update your details manually. You'll owe me a coffee, though.

What happens if it goes wrong?
It's entirely possible that you may discover a bug! Please don't get angry, it's not a big deal. Simply contact me recounting as much detail of the steps you took which helps for me to put it right, then I will help you renew your subscription.

Why do you need so much information?
It's pretty standard stuff and most of it should be filled in for you already. It's important to know a little about club members so we can make decisions based on our members needs.

Is my personal information safe?
Yes, for starters email links are encrypted and unique. Secondly, we do not share your information with anyone full-stop. It's purely for internal purposes.

Can I opt-out of club newsletters and email/postal information?
No. Don't be absurd. You have joined a club. A club is a community that can only exist if we can share the commonalities bonding our members. The only way we can do that is to attend club rides and activities. How do you expect to know about club events if you opt-out of club communications?

Why do new members need 'seconding'?
Seconding has been implemented in order to increase the number of new members who are actively involved in London Dynamo. It's not to judge an individuals character or abilities but by obtaining a 'seconder' the prospective member has shown that they have attended a ride in person and actually intend to take part in club activities. This helps to increase the acitve core in our club making our community stronger and more cohesive as a club.

The immediate effect may be to decrease new subscriptions and reduce revenueslightly but since these more active members will be more engaged with the club they are also more likely to renew next year. The club membership will experience less churn and revenue will hopefully stabilise anyway.

Will it deter new members from joining? It will deter members who don't intend to ride with London Dynamo from joining. The least you can do if you're joining a community is to turn up. ALL new members need to attend the park ride newcomers group.

Why are subscriptions based on calendar year?
Ok, but please don't be offended by the answer. By and large the cycling season runs from January to October. British Cycling race licences issued for this period so once the member has got their race licence they can effectively ride for London Dynamo whether they are a member or not. Another significant reason is the ease of administration. It is very difficult to identify members at races, club rides and activities who have not paid their subscriptions if subscriptions are renewed at different times throughout the year. This could lead to such measures as registration at the Park Ride or tags on bikes for instance both of which aren't workable or welcome solutions for the majority.

What happens if I don't renew?
You will no longer be a member of London Dynamo. You won't receive club communications, won't be able to attend club rides or events, will be barred from the bulletin board and, although we can't physically remove it from you, you won't have the right to wear the kit or buy any further kit. You also won't receive your BC licence or be allowed to race for London Dynamo. Early in the year we often have registrations at club rides and I frequently check start sheets and results. You will be an outcast doomed to a life of mediocraty!
Ok, that's taking it a bit far but please stay with us, we're a great club!

I've moved away but I still want to be a member
We have a special arrangement for non-domicile Dyanmos. If you have moved somewhere else in the UK you'll need to renew in the same way as everyone else. If you are moving or have moved abroad you can contact me and I'll make sure you stay in touch with us.

Who built this system?
I did, and it's not my job so be nice. Seriously, come and discuss any suggestions you may have, preferably in person rather than via email.

About London Dynamo Membership Portal

This online portal allows new membership applications as well as management of existing membership accounts. Its purpose is to make applying and renewing membership to London Dynamo Cycling Club easier for members and administrators alike.

Online payments are handled via RBS Worldpay. We never store credit card details. The card types we accept are illustrated below.

You have the right to cancel membership within seven days from when your payment was received. If you do cancel choose to cancel your membership, your payment will be returned and your membership records will be updated accordingly. Please contact membership@londondynamo.co.uk if you wish to cancel your membership within this period.